total peace of mind
How Does the Care Plan Work?
Simply follow the care instructions that you were provided with at the time you purchased your furniture.
However, if an accident threatens to spoil the appearance of your furniture all you have to do is call our dedicated claims and advice line and we will ensure that the problem is taken care of.
What Am I Covered For?
Below you will see a more detailed list of the things you are covered for, and what you are not covered for. Essentially our Care Plan provides cover for a comprehensive range of household accidents that result in damage or staining to your furniture.
Following the delivery of your furniture, you will receive a document detailing this and also how to make a claim. It's important to recognise that you are not covered for a lack of care to your furniture or abuse, and multiple stains and damages sustained over an extended period of time are similarly not covered.
All you need to do is call the dedicated claims and advice line on the number detailed on your policy document within 7 days of the incident occurring.
A technician will be sent to your home at a mutually convenient time and we’ll take care of the problem if we are unable to effect a satisfactory repair or stain removal we will replace the damaged items no cost to you.
How Do I Make A Claim?
Benefits of Furniture Protection
- 5 Year Peace of Mind.
- No Excess Charges.
- Original Value Replacements.
- One Call for Advice and Service.
- A National Network of Professional Technicians.
(Staining must result from a sudden and unforeseen event. This policy does not provide cover for an accumulation or build up over a period of time)
(Accidental damage must result from a sudden and unforeseen event. This policy does not provide cover for accumulation or build up over a period of time)
- Shoe Polish.
- Human & Animal
- Dyes & Dye Transfer from
Newspaper Print or
Clothing. (including denim)
- All Food Stuff & Drink.
- Breakage, Dents or Chips.
- Water, Liquid or Heat Marks.
- Pet Damage.
Furniture Care Plans
Staingard Leather Master Maxi Kit:
Staingard Large Fabric Care Kit
1 x 250 Soft Cleaner.
1 x 250ml Protection Cream.
20 Disposable Cloths.
Packaged in the UK using product imported from Leather Master Sweden.
1 x 250ml Mild Fabric Foam Cleaner
1 x 50 ml Fresh Stain Remover.
1 x 50 ml Grease & Oil Stain Remover.
1 x 50 ml Old & Resistant Stain Remover.
1 x 100 Fabric Deodoriser.
1 x Microfibre Cloth.
1 x Cotton Cloth.
2 x Sponges.
This is our most popular kit, it comes in 2 sizes and also for microfibre fabrics.